At ElessiStore.com, we strive to make your shopping experience seamless and ensure your orders reach you as quickly and safely as possible. Below are our delivery details and policies:
1. Delivery Options & Timeframes
We offer the following delivery options:
- Standard Delivery:
- Delivery Time: 3–5 business days
- Cost: 10£ or Free for orders over £100
- Express Delivery:
- Delivery Time: 1–2 business days
- Cost: 40£
- International Delivery:
- Delivery Time: 7–10 business days (depending on location)
- Cost: Free Shipping
Please note that delivery times may vary slightly during holidays or peak seasons.
2. Order Processing
- Orders are processed within 24–48 hours (Monday to Friday).
- Orders placed on weekends or public holidays will be processed the next business day.
3. Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number and instructions to track your package.
4. Delivery Restrictions
- We currently deliver to most regions worldwide.
- Some remote locations may have longer delivery times or additional charges.
5. Lost or Delayed Deliveries
If your order hasn’t arrived within the expected timeframe:
- Contact us at [email protected] with your order details.
- We’ll investigate and resolve the issue as quickly as possible.
6. Returns and Refunds
If your order arrives damaged or incorrect, please refer to our Returns Policy for assistance.
7. Contact Us
For any questions or concerns about delivery, feel free to contact us:
- Email: [email protected]
- Address: 86 Mill Hill Rd, London W3 8JJ, UK
